"Dear Noel, I would like to thank you and your team at Central Realty for selling my house within 30 days in a very difficult market. I was impressed by your professional and friendly manner and I appreciated your being punctual for every appointment and rearranging your schedule for me on several occasions. I also particularly appreciated that, at all times, you kept me fully informed of all facets of the sales process and also the progress of proceedings once the contract was signed. Noel, I could not have wished for a better service. I hope that I have the opportunity in the future to recommend you and your team at Central Realty. Yours sincerely, Lesley Black"
""Dear Carol, Thought we would send you a note to thank you for all your expertise in selling our Mt. Gravatt East property. We can''t thank you enough for your commitment to selling our property and your preparedness to venture out regardless of what time of the day or night it was to show clients through. It was a pleasure to deal with you - in fact it was more like dealing with a friend than doing a business dealing. The fact you gave 110% to your job shows, and we really appeciated your professionalism and interestin presenting our home to its full potential. Your knowledge of the local area is vast and coupled with your real estate ability, it can only lead to a winning combination. As you know, we have recommended you to others, one of whom has already placed her family''s home in your capable hands and the other who will be listing in the near future. What more can we say except SOLD! SOLD! SOLD! - a wonderful result for us, as the sellers, and I believe the buyer was very happy too. We would like to take this opportunity to wish you all the best and thanks once again for all your help. Kind regards, Graham and Leah""
""Dear Carol, I would like to thank you for selling my house in Wishart so quickly, and for obtaining such a fantastic selling price which two other agencies thought was unobtainable; I am still shaking my head in disbelief that it is all over and went so well. You have a reputation of a very hard working eager professional that more times than not gets a better price than thought was possible; it was the reason I engaged you to sell my house; you certainly lived up to your reputation and I can thoroughly recommend you to anyone thinking of selling their house. All the best, Chris"
"Hi Noel, Thank you for your professional and exceptional service during the sale of our home in Upper Mount Gravatt. From the start we were impressed with your professionalism, your honesty and your consistent follow up. We felt 100% confident you would conduct the sale in our best interests and that is what you did."
"Noel, Many thanks for the fantastic result you achieved for me on the sale of my property. I was impressed with your professionalism, your enthusiasm, and the way you kept me up to date through the sale process. The result exceeded my expectation and I look forward to future property dealings with you."
""May I take this opportunity to acknowledge and thank you for the exemplary service you showed during the marketing and sales processes for the above property. In particular, I appreciated the extreme courtesy and flexability you showed the tenants in both flats and the very regular feedback you gave me after inspections. I should mention that when I bought the property through your services some years back, you showed exactly the same level of professionalism to me as the purchaser. Carol, if I am ever in a position to refer business to you, I will do so without hesitation. In addition, should you wish to use this letter to demonstrate your relationship/sales skills to any future vendor or purchaser you have my unconditional consent. Best wishes and sincere thanks, David Wilks""
"Dear Carol Thank you for your letter received this morning and congratulations. You made selling this property easy. Thank you for your expertise and professionalism in negotiating the sale with the buyers and Peter Read in my absence. It has been a pleasure working with you. Kind regards, Laurel george"
"Dear Carol, We both feel compelled to express our heartfelt thanks, absolute delight, relief and surprise at the superb and speedy result you have achieved with the sale of our property. We were naive and very tentative marketers with little awareness of current real estate practics. We also had a fixed time frame to work within and so were very anxious. Though we had been vigorously lobbied by most of the local real estate "teams" who bombarded us with slick presentation and nebulous possibilities, they actually told us nothing of benefit or of assistance. Fortunately, you were recommended to us by a neighbour and from our first meeting with you we relaxed. Your quiet considered comments, obvious abundance of local knowledge and experience, but above all your readiness to make a commitment, immediately gave us a feeling of optimistic confidence. Our confidence was justified. We were delighted with the price and stunned by the speed with which you brought it about and we were impressed with your ability to tread so softly during the delicate but necessary negotiations. The rest as they say is history. .... except we know now that you have not only a pair of happy "sellers" but also a pair of even happier "buyers". Fantastic and so well achieved, Carol Parkinson-Kelly, "Real E$state agent extraordinaire". We thank you enormously. Best Wishes, Dave and Trudie"
"Thank you so much for being so helpful and great when helping us buy our house. People like you are few and far between ! Thank you again "
"Dear Carol, I apologise for not writing sooner. Please don''t take this as a lack of appreciation on my part, but much to the contrary. I certainly couldn''t fault your handling of the sale of my aunt''s property at 48 Wanda Road. Right from our first meeting I felt at ease. You knew what needed to be done to sell the property and your experience was obvious and your confidence very reassuring. It was a difficult time for us and your caring attitude made the process a lot easier for me. I was never in the dark about what was happening because your regular bulletins kept me up to date. I and the other five beneficiaries of my aunt''s generosity are very happy with the outcome of the sale and I hope I can have the opportunity to be able to recommend you to my friends. Thanks for all of your input, Carol Kind regards, Christine "
"Dear Carol, Thank you so much for all your work on this sale. Having lived in Mt. Gravatt East I was familiar with your advertising and was pleased when you agreed to be my agent. Through the process I have appreciated your knowledge of the market and your persistence in the face of a number of unforseen issues that arose in selling the property. It meant that I was still able to achieve a good price within an increasingly tight time frame without any sense of panic. This was a great help in making an international move less stressful than it could have been otherwise. I now have a full appreciation of the complexities that can emerge in selling a property and your cal,m head, resourcefulness and your ability to find the right buyer have all really helped. That you were able to achieve all this during a time when I was frequently away on business was also greatly valued. I knew I was leaving things in safe hands. Warmest regards, Patrick."
"Hi Paul just to say thankyou for all of your help selling our property. I will certainly recomend you to anyone I know selling in the area. I have passed along how pleased we were to my friend. Very efficient, follow up well, easy to deal with. Thanks again. Will"
"It was good to deal with a gentleman who knew his job and didn't put on a lot of meaningless talk. Phillip did the job in a quiet and efficient way and was always pleasant to deal with. "
"Approximately three years ago I attended an Open House that Phillip Watson was conducting. It was the first Open House I went to in a quest for a new house. I found he treated the house and the owners with respect - a quality that is essential when looking for an agent to sell your house. Phillip remembered the requirements I would have preferred in a house. Three years later he notified me of a house that fitted the picture perfectly. I didn't purchase that house but I did sell my house in 2007. It was sold within forty-eight hours of placing it for sale, at a price that I was extremely pleased with, and a settlement period that suited me. Phillip has treated my family, myself and the house with respect. He has answered my questions patiently. My dealings with Central Realty and Phillip Watson have been conducted in a professional manner and I would recommend them if buying or selling a house."
"Seller of Vaughan St Mt Gravatt. Paul was very professional, friendly and helpfull - always happy to answer and questions, couldn''t be happier with the service. Regards Chris "
"Linda. We would recomend Paul Thomas to anyone, our feelings are he went far and beyond our expectations. Paul is very profesional, supportive and non-pushy. We would highly recomend him to anyone wishing to sell or buy real estate. David. I couldn't be happier with the efforts Paul put into selling my property. Two more qualities not mention in the above (survey form) are patience and perseverance, which Paul possesses in great qualities - thank you for your hard work!! "
"Dear Noel We are writing to thank you for your professional and exceptional service during the sale of our townhouse at Gordon Parade Mount Gravatt East. As you know, we previously had our townhouse on the market with another local agent for a four week period and we received no offers of contract. After ending this agreement, we signed you as our exclusive agent. From the start we were impressed with your professionalism, your honesty and your consistent follow up. We felt 100% confident you would conduct the sale in our best interests and that is what you did. We appreciated the time you took to explain the sale process and options available to achieve the price and fast sale time. You also went out of your way to communicate and meet with us at times that was suitable for us. Following each open house inspection, you phoned and emailed updates reporting the progress of the campaign. This kept us informed each step of the way. Knowing you had everything under control helped us sleep easy at night. Your ability to sell our property in two weeks of listing at a very good price was impressive and we would not hesitate to recommend your services to others. We will definitely be back in touch in the future. Once again we thank you, Joanna and Alex"
"Dear Carol, Well, the little investment property settles tomorrow, Carol, I would like to thank you so very much for everything you did for us during this time. Actually, prior to this time also. You saved me a lot of time, energy and stress because I didn''t have to go over to the house, talk to a lot of different agents (that would probably be"listen" to a lot of different agents; because throughout my life I''ve found that a lot of salespeople tend to talk, rather than listen. Being able to "listen" is what makes a good salesperson - good; as you know). We had decided years before, that when we wanted to sell, or buy, we would contact Carol Parkinson-Kelly of Central Realty because it appeared that she had sold every home that had changed hands in our street during the last twemty years. I''ll admit to you now that I also collected your letterbox mail, with interest. I thought it zwould give me an idea of the market value in the area. I realise now that I didn''t need to know the market value in the area - you did. And you certainly did ! I appreciated the fact that you made the time to talk to us when we popped in to meet you at one of your "Open homes", even though you knew we were not ready to sell. As did the fact that you always greeted us by name when we saw you briefly at the local shopping centres. Two years later, when we were ready to sell, it was wonderful to be able to make contact and appoint you as our agent. It was like giving the property to an old and trusted friend. Friends were amazed when I refused to "get a second opinion", I didn''t need a second opinion. I knew you would obtain the best possible price for me, in the best possible manner - and you certainly did! We followed your suggestions regarding presentation, and then it was up to you. Carol, I never realised how much work there was for you to do - the property being a little brick box, on a main road, it would not have been easy to sell; but you saw its charm and its potential, and promoted that, with an amazing enthusiasm. Your knowledge of the market and your belief in the potential of the property had your negotiating skills working to advantage. I"m thrilled with the result and I"ve learnt that the buyers are also. It''s reassuring for us to know that when we need to purchase another investment property will be a simple exercise (well, for us, anyway - maybe not for you!). I''ve heard from neighbours, both old and new, and I know it for a fact, that purchasers, as well as vendors, receive the same Carol Parkinson-Kelly treatment. Carol, thank you once again and wish both you and your family, health and happiness this Christmas and for the years ahead. Kindest regards, Barbara and Elizabeth "
"We recently sold our family home in Mount Gravatt through Phillip Watson...we found Phillip to be extremely helpful, informative and friendly. We were very pleased with the contract price and the terms that were negotiated. The selling price was above our expectations. Phillip kept us informed at all stages of the negotiations with the Sydney buyers. The whole process went very smoothly, and we thank him sincerely for his efforts. Keep up the good work."
"Dear M/s Parkinson-Kelly, I am writing to you to formally record my appreciation for the work undertaken by you in respect to purchase of property at 33 Eyre Street, Mount Gravatt East. I and my famnily were most impressed with your professionalism and a service attitude. It was refreshing to have a real estate agent, who was able to understand our requirements and work to meet our needs. Your professionalism and honesty is to commended. You are a great ambassador for Central Realty (Mt. Gravatt. If you wish to discuss this matter further, please contact me on 3120 7120. Yours sincerely, Afshar "
"We would like to thank Phillip Watson for helping us buy our first home. We have not been in Australia very long, and we needed an agent we could trust. When we met him at the Open House, we found him easy to talk to and very helpful. The whole process went very smoothly, and our family is very happy. Owning our own home is like a dream come true. "
"Phillip ... you're a champion. You told me about a property that had just come on to the market, and it was exactly as you described it. I inspected it and made a cash offer the same day. The next day you to told me that my offer had been accepted. You were honest and straight-down-the-line all the way through the transaction. I own several investment properties and will deal with you again. Keep in contact. I am always looking to buy. "
"Dear Phillip,... just a short note to thank you for marketing and selling my property in ... Upper Mount Gravatt. Your marketing programme generated plenty of inquiry both from individual inspections and Open Houses. You provided regular feedback from those who came through the property. The sale price that was negotiated was very pleasing... Thank you for your interest and enthusiasm in marketing my property. We are very happy with the result you achieved for (my wife) and myself. "

